Shipping Policy

This Shipping Policy provides important information regarding delivery times, shipping costs, and procedures. Please read it carefully before making your purchase.

SHIPPING TIMEFRAMES

Delivery times may vary depending on the destination and product availability. In general, processing and delivery times are as follows:

  • Order Processing: Orders are processed within 1 to 3 business days after payment confirmation.

  • Shipping Time: Delivery times vary depending on the recipient’s location and the shipping method selected. In most cases, delivery takes between 4 and 9 business days from the date of shipment.

SHIPPING COSTS

Shipping costs are calculated based on the recipient’s location and the package weight. These costs will be displayed during the checkout process before you confirm your purchase.

SHIPPING DESTINATIONS

We ship worldwide. Please select the appropriate shipping option for your region during checkout.

SHIPPING TRACKING

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. This number will allow you to track the status and location of your package.

DELIVERY

Deliveries are generally made on business days during standard working hours. Please ensure that you provide a valid shipping address and are available to receive your package.

INTERNATIONAL SHIPPING

For international orders, please note that customs duties, import taxes, and other fees may apply in the destination country. These charges are the responsibility of the buyer and are not included in the product price or shipping costs.

DELIVERY DELAYS

While we strive to meet the estimated delivery times, occasional delays may occur due to circumstances beyond our control, such as extreme weather conditions, transportation issues, or other unforeseen events. We will make every effort to notify you of any significant delivery delays.

CONTACT & SUPPORT

If you have any questions or concerns regarding the shipment of your order, please contact our Customer Service team at support@orlennecouture.com We will be happy to assist you.